The Musings Of An Opinionated Sod [Help Me Grow!]


Judge An Agency On What Everyone Doesn’t Want To Work On …

This is an unashamedly big plug for the agency I am going to work at.

The wonderful Colenso.

And the best way to do that is to talk about a client I had when I was at Wieden.

When I was getting to know her, I asked why she had come straight to us rather than pitch the business like every other client seemed to do.

She said it was easy, if we could find a way to make people interested in butter [Lurpak] and milk [Cravendale] then she wanted to work with us.

What’s funny is when that piece of business first came in, it was not something that stoked the interest or passion of the creative department.

Butter? Milk? Pah!

And yet, because of the way they saw the creative opportunity for the brand, the openness of the client towards doing something new and the incredible way the idea was shot, it changed … to the point it is one of the campaigns people are hungry to work on.

I say this because Colenso recently did a campaign for Pedigree about dog adoption.

Now I get dog adoption may be more favourable to work on than butter or milk would be, but it probably would not be the first choice for many creatives.

And yet, like for Lurpak, it has become something special. A creative opportunity everyone wants to have a crack at. A client who now has a long history of great and effective work under their name. A category of advertising that has literally been turned on its head.

One of my favourites is this …

How lovely is that eh?

Well they recently launched a new campaign … however instead of this being about replacing kids, this was about preparing people for them.

In essence, they discovered a huge percentage of millennials were delaying parenthood.

While there are a whole host of reasons – all valid – the lovely folks at Colenso thought this was a great way to tackle their challenge, which was to position dog adoption as a great way to get you ready for being a Mum or a Dad.

Yes it’s tongue-in-cheek, but as a cat adopter, I can say it’s also true.

Though what really helped me get ready for Otis was running a strategy department in China.

I know I like chaos, but that was something else.

That aside, I love this work, and it’s another reason why Colenso just won agency of the decade for the 2nd time in a row.

Once is amazing.

Twice is incredible.

But twice in a row? Unprecedented.

I can’t tell you how happy this makes me.

Not just because I want to work at a place that loves creativity, but it means they hold, value and nurture their standards.

At a time where that is often the thing people will let go of to get money in, those who are stubborn to what they will let out the door are the places where everyone wants to get in the door. Because as the old adage says, it’s easier to get to the top than stay there.



Challenger Brands That Challenge …

I’ve been very fortunate in my career to work with challenger brands.

Some were overtly challenger … some were more in terms of their internal attitude and approach … but in all cases, they were up for a fight and were happy to take it straight to the competitor they wanted to play against.

Now forcing people to pick a side is not a new strategy … it’s been around for ages.

From religions to rock bands to sport to almost everything in-between.

And while some of the challenger brands I’ve worked with over the years became the beast they were created to slay, what united them all wasn’t just their ambition, but their dedication to doing something that fundamentally challenged the convention.

I’m not talking about an ad that said they were different.

Or a single product ingredient that claimed they were different but were still exactly the same.

I’m talking about a fundamental, distinctive alternative to what has been there before.

From features, to behaviours, to values to standards to design.

All in commitment.

Shit or bust.

Now we have a lot of brands today that claim to do that and be that.

Brands that go direct to the customer.

Brands that offer their services on the internet.

In the majority of cases, they’re not real challengers.

They might like to think they are.

The people who led the change probably are.

But having an internet bank that claims to be different but offers exactly the same products and services – albeit with a ‘cool name and choice of ATM card design’ – is not challenging much.

Nor is the 15th razor/toothbrush/haircare company who go direct to their customers.

They’re definitely an alternative, but they’re not a challenger.

In fact, given in many cases, they offer no distinctive element to their product or service to build something bigger than simply supplying razor blades/toothbrushes/haircare products to people at the lowest rate possible, all they’re doing is commoditising themselves to oblivion.

No, challenger brands don’t enter the market with an attitude of ‘minimal viable product’ – which basically translates to “we’re interested to see if it works, but if it doesn’t – no biggie”, they enter it with fully focused, fully engaged commitment.

You can read a lot about these in Adam Morgan’s brilliant book Eating The Big Fish … though, because of when it came out, it only refers to a challenger brands from a certain period of time rather than the ones of the modern era … whether that’s Tony’s Chocolonely, Fenty, Fortnite or even Greta.

But the reason I’m talking about this is because of that picture at the top of the post.

The iconic ‘we try harder’ announcement by Avis.

Maybe the first example where marketing embraced being a challenger.

We forget how impactful this campaign was when it came out in the 60’s.

Back then, the industry was all about superlatives … the biggest, the most successful, the most loved etc etc.

For a brand to come out and say, “we’re not the first choice”, was a big thing.

But this was not a mere marketing trick, Avis did indeed have big ambitions and knew that the only way they stood any chance of making it was if they indeed, ‘try harder’.

From making sure every car was washed before it went out.

Checking that the glove boxes and – because this was the 60’s – ashtrays were emptied.

Customer service people trained to help, not just take your money.

Not having to wait for ages to get given your rental.

All sounds the standard now, but back then? No way.

And on top of that, they then ran ads telling people to complain if they found the experience didn’t match the promise … because they never wanted to be seen as having the passive attitude of a number 1 brand – where their goal is to protect their revenue rather than reward their customers.

Which leads to the point of this post.

This.

Yep, it’s a continuation of the We Try Harder campaign.

Though, calling it a ‘campaign’ cheapens it, because it was their purpose. I don’t mean that in the wank way it is being used today. At no point were Avis saying. ‘We Try Harder To Make The World Better’. No, this was all about them trying harder for them. Which is not only more believable, it had a genuine benefit to the people who used them.

Which leads back to the ad.

Specially, the ad that features the President of Avis’ phone number.

So you can complain.

Directly to them.

Imagine that today?

You can’t can you, because not only do companies – including Avis – give customers who wish to complain the absolute runaround with endless email forms, faceless processes and protocols – all while claiming this is a more ‘helpful and efficient’ process for their customers – but because you don’t feel many companies are really trying harder at all.

Now it’s all about efficiency.

Removal of friction.

Basically making you do it all yourself but charging you as if you weren’t.

Now I have to admit, I don’t know if this ended up being the real President of Avis’ phone number … even though I really hope it was … but I know this ethos drove that brand to continued growth for decades.

Sadly, at some point, it went from purpose to a tagline and then Avis as a cultural force was done.

Which is the big lesson for us all.

Because while few would ever start a company to be like everyone else, the reality is many end up doing just that.

And while we hear people all talking about being the next Apple or Nike, they have to understand you don’t get there with a playbook, you get there with a singular focus on what you believe, what you value and what you are going to destroy to create.



Identity Is More Valuable Than Discounts …

Loyalty.

One of the most overused, misunderstood words ever used.

At least in marketing.

Too often companies/agencies think the word – or, the modern version of it, ‘membership’ – gives them the right to churn out all manner of contrived marketing under the guise of it being for the benefit of their members … when we all know it’s just a badly disguised attempt to get people to spend more money with them.

It’s so transparent you could put it in your garden and call it a greenhouse.

But recently I saw an example of a brand that understands what being a member should mean. How it should feel.

Because contrary to what many companies seem to believe, membership is as much about give as it is take.

I’ve heard far too many people narrow it down to ‘transactional value’.

What a company gives you is in proportion to what their audience gives them.

Data for discounts.

Purchases for discounts.

Information for access to stuff. And discounts.

Mechanical. Contrived. Commercial. Soulless.

And while I get the commercial value in this approach and acknowledge some do it very well … apart from the fact it’s now condition of entry for any commercial organisation, that’s not what real membership is about, just the illusion of it. And often, this illusion isn’t even for the audience, but for the marketing department of the brand and their agency.

Having a card that gives you discounts or questionable points that – if you’re lucky – can be used for some supposed benefit or other, may increase the amount of times you transact with a brand, but it doesn’t mean the audience give a shit about them.

And maybe companies don’t care about that, they just want your money.

But they should.

Because if people are transacting purely for convenience or routine, you may find they’re susceptible to going to someone who shows they understand who they really are, not just how much money they have to spend.

Nothing highlights what real membership is like, like sport.

Yes they expect stuff from their team.

Yes they can be vocal when things go wrong.

But …

Members can deal with loss.

Members can deal with pain.

Members can even deal with scandal.

All they really want is to feel their presence counts.

That they’re seen. That they’re valued. That they’re respected.

That both parties are putting in equal amounts of graft for the common goal.

Not so the club can flog them more of their stuff, but so they can feel they play an acknowledged and accepted role in making the team better, more distinctive and more special.

And while there’s a bunch of programmes that do this – and some do involve giving discounts and access to products before they hit the market – the most powerful are where teams target members hearts, not just their wallets.

Doing stuff they value, not what they want you to value.

Stuff they didn’t have to do, but still did.

Stuff that means they went out of their way rather than expecting their members to always go out of theirs.

It doesn’t even have to be a grand gesture, it just needs to be a gesture that proves you get how important it is to them, rather than just say you do.

But here’s the best bit … when you do that properly, you find those members will want to buy more of your stuff anyway.

No need for any contrived ‘membership’ marketing.

No need to claim you are as loyal to them as they are to you.

No need to push ‘signing up’ every time they spend any amount of cash.

Because ‘transactional value’ is a byproduct of the emotional relationship you have together, not the cause.

You’d have thought brands would have got this by now, especially as the approach so many currently favour is not that different to when the internet first started and people would get inundated with ‘e-newsletters’ from brands, simply because they once handed over their email address because they were interested in a single thing they said.

I often wonder if the brands that follow this approach think Argos has the best membership program in the Universe, simply because people keep stealing pens from their stores.

If you are one of those wondering this, let me help you.

They don’t. People just steal their pens from them. Because they can.

Me included.

And yes, I appreciate someone could say that’s ‘transactional value’ but actually it’s just shitty free advertising from a shitty free pen. It’s the same approach Virgin Atlantic had with their Upper Class salt and pepper sets that literally had ‘stolen from Virgin Atlantic’ printed on the bottom of them.

Because it was free advertising. Literally included in their cost of operations.

Look, having programs in place that drives sales value is a smart thing to do.

But doing the same as everyone else and claiming people have some sort of deeper connection with you because of it, is ridiculous.

Transactional value is the opposite of what membership is really about.

Because membership isn’t just about what you have, but how it makes you feel.

Or said another way, who it makes you feel you are … who you are a part of.

And with that, have a look at this …



When Things Don’t Make Sense, They Sometimes Lead Us To Somewhere Better …

One of the things I loved about R/GA was they were one of the few agencies who truly understood creative tech.

It was never an add on. It was never just about the ‘shiny, new thing’. It was central to the creative process … enabling ideas to explore places you may never have thought about.

It was one place where I really felt I might be able to be part of something that outlived me and while I’m not there anymore, I still think that’s pretty cool.

I say this because in the world of innovation – and I mean this in the broadest sense of the word, not just within the marketing industry – so much of it seems small.

Yes, I know innovation can be executed in multiple ways.

The process.

The technology.

The integration.

But for the people on the street, if innovation doesn’t result in an experience or product they’ve never seen before, too often they end up dismissing it out of hand.

That’s hard for companies.

Especially when the moment they do make something new, the public fawn in delight for half a second, then go off in search for the next new thing.

It’s this situation that paralyses a lot of companies.

They know they have to innovate to keep moving forward but the financial risks involved – both in terms of development, application, competition and audience adoption – mean it’s far more ‘sensible’ to make degrees of change.

So we end up with ‘new features’ that serve little or no purpose because they’re not innovative enough to make people pay attention and not useful enough to make people value what it does for them.

And it’s for this reason why I bloody love this piece of tech madness from Amazon/Ring.

Yes, I know it’s an evolution – albeit an evolution on steroids – of a home security cam.

Yes, I know it’s being sold as a solid and sensible piece of technology.

BUT IT’S A SECURITY CAM ON A DRONE!!!

How nuts is that?

I would have loved to have been in the meeting where that idea came about.

Not to mention the meeting where they had to ask for R&D funding from Bezos.

I wonder if it was a brainstorm and someone just threw the idea out there as a pisstake and then, after everyone laughed, someone said, “that could work”.

Do I think it’s a good idea?

Yeah … maybe.

I mean, they do make other security products that, arguably, are much better protection for the home because [1] you can see them outside the house which [2] acts as a deterrent, so a criminal is less likely to smash a window or door to get in.

But even then I still love it.

Even with one of the worst product demo films I’ve ever seen.

Because at the end of the day, the idea it got made.

An idea, that is frankly utterly bonkers, got produced … and in this world where too many companies are putting the no into innovation, that’s infectiously intoxicating.

But before you accuse me of celebrating creative tech security indulgence … there’s another important thing here.

Because almost regardless how well this sells – though I think it will do brilliantly, simply on ridiculous novelty – it has just opened the door to so many more things.

Not just in terms of what the next iteration of that product will be.

Not just in terms of what the competition will now create.

But in terms of what is possible.

From home security to medical supervision to stuff we haven’t considered yet.

A few years ago I read an article by a tech journalist who said the biggest thing he needed to remember was to not judge new technology by the standards of the established. He had to acknowledge things may not be seamless. That products may not be perfect. Because if he didn’t, he may contribute to killing an idea before it’s had a chance to become what it could be.

It’s an important lesson because all ideas start off fragile.

They need space and time to grow. To get strong. To evolve.

They need nurturing, crafting.

Hell, in some cases, they need humanity to catch up to where the idea already is.

While I fully expect Amazon/Ring to cop a load of piss-taking from people and the media, it’s worth remembering that Fuel Band – another product widely questioned by media and society when it came out – opened the door to creative uses of tech that directly led to NIKE being able to make products that are now relied upon – and loved – by millions of athletes all around the World.

Or said another way.

Without Fuel Band – developed by R/GA – we may be living in the athletic dark ages.

So here’s to more crazy creative tech ideas.

Because as mad as they may seem at the beginning, they might just be the things that push us all to somewhere greater.



Sacrifice Is Love …

Before I start, I need to warn you this post is long.

It may be the longest post I’ve ever written, so there’s a TL;DR at the very end.

Anyway, this post is about my Mum. And my wife.

Two amazing people who provided the foundation that allowed their husbands to go all over the place.

I’ve written about how my Dad had a bunch of radically different careers.

Not degrees of change, whole fucking protractors worth.

And while my career has been more ‘stable’, in so much it has pretty much revolved around the same industry … the fact I’ve been able to live and work literally all around the World is as much down to my wife as it is to any opportunity I have been given.

Put simply, none of what Dad or I have done could happen if Mum or Jill hadn’t enabled it.

And enabled is the perfect word … because this is more than just ‘supporting’ someone’s quest for adventure.

They actively enabled it to happen by choosing a path that offered them – and the family – a greater level of stability and consistency so their partner could follow the path of curiosity.

What an amazing act of generosity and love.

It is something I have been aware of for a long time …

And while Jill has loved the adventure we have been on, it has come at some personal sacrifice.

She is far from her family.

She built her career as much around the environment she was in as the interest she had in a particular area.

And while she did brilliantly with all of it – especially with her cake design business in Shanghai – I am perfectly aware she could well have gone on to even more amazing things if we had just stayed in one place rather than moved all around the World.

She has never complained about this.

She has always embraced the journey and the countries we have lived in.

But the reality is I took her away from her family supposedly for a year, which turned into 16.

Or said another way, she has shown me a level of love and support that I find hard to fathom.

So now it’s time to pay things back a little. Kinda.

You see when I got made redundant, I was inundated with generosity.

Some of it was words of support.

Some of it was offers of projects.

Some of it was even offers of jobs – albeit all overseas in America, Europe, Asia and Australasia.

Frankly, it was overwhelming and wonderful.

And while all the gigs were amazing opportunities, our first reaction was to say no.

Part of it was because of the wonderful family home we had just bought. Part of it was our desire to set down real roots for the first time. And part of it was because two famous rock bands, a wonderfully eccentric Chinese billionaire, an amazing German home appliances brand and the World’s most notorious/desired video game company stupidly asked me to work with them on long-term creative projects, meaning I could continue to earn a good living in the country my family now considered home.

Hell, in the last 9 weeks I’ve done presentations to the boards of TikTok, Rockstar, a fashion superstar and a Silicon Valley VC while also helping some mates on 2 pitches … one in Australia, one in Italy … and we won both of them!!!

As weird as it is to say, unemployment – for me – has been amazing.

Now, don’t get me wrong. I know what I’m saying is the definition of privileged-as-fuck.

I absolutely acknowledge I’m in an extremely fortunate position and, if I’m being honest, I’ve found that hard to reconcile with, given how many people – many my mates – are having a hard time right now. To help deal with that, I’ve been finding ways to bring some of them into the projects I’m on because not only do I want to share the good fortune I’m experiencing, they all make me – and the work I do – so much better.

But it also revealed something I had forgotten.

As much as I love the work I’m doing and who I’m doing it for, I love it more when I’m doing it with a team. If I’m being honest, I suck when I’m on my own and given the personal projects I’m doing will never demand 8 hours a day – let alone 5 days a week – there’s a lot of ‘on my own’ time, I have to deal with.

I know, that sounds like the dream doesn’t it?

And it is. But while I absolutely love spending so much time with my family and adore working with Rock Stars and eccentric billionaires, I also love – and probably need – to collaborate with other creative people on other creative things … which led us back to the ‘real’ jobs people were talking to me about.

Frankly they all offered something unique, interesting and valuable to my career, my family and our overall future.

And, importantly, they all involved working with interesting, passionate, creative people.

Plus – in theory – I could still deal with the crazy ideas and needs of rock stars and billionaires.

So Jill and I discussed them again.

Some were pretty easy to decide …

Not because the job or the companies were bad – they were all wonderful – but they were based in the US and frankly, given all that’s going on there right now, that’s not somewhere we wanted to go back to at this time.

But there was one opportunity that caught Jill’s attention.

Not just because of the job, but because of the place.

Jill knew I was already excited by it because the company involved was one I had revered and raved about for years. In fact I had almost joined them a few years ago, but Mum had just died so I was in the wrong frame of mind to make any big changes in my life.

So why did this place catch Jill’s attention?

Because, in simple terms, it was nearer to her Mum, who lives in Australia.

You see while she talks to her daily, it’s obviously not nearly the same as seeing her a bunch of times a year.

I totally understood this, not just because I had been in a similar situation with my parents … but because now we were so close to my beloved best mate Paul and his epic wife Shelly, I felt an even deeper connection with them, simply because we got to hang out a shit load more than we had for the past 25 years.

And so this got us talking.

As I said, I absolutely adored the company. And I loved Jill could be closer to her Mum. And we loved the idea Otis could spend his primary school years in an environment that is safe, natural, liberal, creative and culturally diverse. Plus I loved I could do something that would – in a super small way – repay Jill for all the love, consideration and sacrifice she had given to allow me to keep us moving forward … not to mention I loved that I would have a whole new list of people I could make Facebook friends.

[OK, not that last bit, more like a whole new list of people I could be an instagram terrorist to]

Are you wondering what the fuck I’m going on about?

Well this is my very convoluted way of saying Jill, Otis, Rosie and I are all moving to Auckland in New Zealand, and I‘m pathetically happy to announce I’ll be the head of strategy for one of the most wonderful agencies in the World – in fact, one of the Cannes agencies of the decade – the utterly brilliant, beautifully ridiculous, infectiously creative … Colenso.

I have loved this agency for so long.

They’ve consistently made work that I’ve not just been insanely jealous of, but I’ve not seen anywhere else.

From creating a radio station for dogs … to stopping speeding by letting kids design the speed dial in the family car … to making drinking a beer the most romantic thing you can do on Valentine’s Day – or an alternative fuel for cars – they’re imaginative, audacious and wonderfully bonkers.

While saying ‘no’ to them 5 years ago was the right decision because of my state of mind after Mum died, I always felt I’d missed out on an opportunity that could be very special for me, so to be offered a second chance is … well, put it this way, it’s something I’ll always be eternally grateful to their idiocy for making happen.

Frankly, when I got made redundant, I never imagined something like this could happen … but, as I said at the time, the last time this happened to me, it led to one of the most creatively rewarding times of my life and in my post, I wondered out loud if lightning could strike twice.

Amazingly, it seems it can … but that’s the best thing about life, because if you’re open to everything, anything can happen.

That said, being in England has been amazing, far more than I imagined or hoped.

I don’t mind admitting when we came back I had a sense of trepidation.

Part of it was because I never thought we’d live in England again, part of it was because I didn’t want it to signify ‘the end’ of the adventure [and yet so many people thought it did] and part of it was that I felt guilt coming home after Mum and Dad died … because if I was going to do that, what didn’t I do it when they were both still here.

But as we spent more and more time in England, those concerns were replaced by feelings of belonging and connection that I thought I’d lost the ability to feel or experience, regardless where we lived … so while the UK may a complete basket-case of a nation, it’s my basket-case and I can take that newly formed sense of connection with me wherever we go.

But what about our new home?

The one I’d written so much about when we got it?

The one we moved into SEVENTEEN DAYS AGO!

Well, the fact of the matter is we’re in it and we love it and we don’t want to lose it … so while we will taking a detour via a wonderful adventure in New Zealand, I can categorically say we will be back living in it at some point. Don’t know when – we never make plans about timing – but we just know we will one day.

You see the reality is the house was always more to us than just an asset.

We wanted somewhere where we could settle … a place where our roots could grow and become established and entwined. It’s why I took the decision to sell Mum’s home, not just because it helped us be able to afford it, but because it was the sort of place Mum would want for us.

A family home rather than a house my family lived in.

I look forward to continuing to enjoy that until we go.

I look forward to continuing to enjoy that when we eventually come back.

But when do we go?

Well, that’s an interesting question with COVID … but hopefully in the first part of 2021.

If you asked me if we would ever live in New Zealand in the first half of 2020, I would have laughed and said no … and then added., “not unless Colenso offer me a job again”. But here we are, about to do just that … and I have to admit we are all hugely excited about it.

Not just for the reasons I’ve mentioned, but because living in another country and culture is an amazing privilege and we’re excited that the journey we’ve been on for the last 25+ years, still has a few more chapters to be written.

[That said, our cat is not happy as this this will be her SIXTH country in 13 years]

I’m so grateful to Colenso for giving me – and my family – this opportunity.

I’m so grateful to Jill for thinking of me even when this is supposed to be more about her.

I’m so grateful to R/GA for giving me – and my family – this experience in England and, by making me redundant, opening the door to exciting and rewarding things I never imagined could happen.

I’m also so grateful to all the people who have been so kind with their generosity and support while I’ve been in England, especially when I was made redundant. There’s loads and I’ll write a post about them when we leave but quickly, a massive thanks to …

My old planning gang at R/GA. Nils, Lucy and the incredible team at Uncommon. Matt Tanter. The Brixton Finishing School. John Dodds. Joel Keene. Emma Clark. Jonathan Nwauzu. Phil Jacobson. Judd Caraway. Caroline Seifert. The delightful nightmares Mike and Sam. Claire Pickens. David Tiltman. Munraj Singh. Kay and the team at SMILE-ing Boys Project. Michael Roberts. Karrelle. Louise Jack. Nick Ellis. Paul C. Nick Hirst. Richard Greene. Jed Hallam. Ms Bloodworth [although technically she is now in PDX]. Trudie McNicholl. Omar at The London Business School. Larissa. Sam Clohesy. Hanan. Giles Edwards. Asher. Tom Roach. Tarik at On Road. Sara Tate. Stefano. My beloved Mr Weigel. Ally McKenzi. Vince Aidoo. Neil Perkin. Graeme Douglas. Nick Owen. Nic Owen. Sam Brookes. Dave Alberts. Ayo and Group Think.

There’s tons I’ve missed but as I said, I’ll write a proper thing about them closer to the time we go [even though I appreciate this is turning into a Ms World acceptance speech] but I would be wrong if I didn’t give a mention to my oldest, dearest friend – Paul – and his wonderful wife Shelly, who made – and are making – this chapter better than I dared imagine.

I can’t really put into words how wonderful it has been being close to them again. While it had been 25 years since we were in the same country, it never felt like it – though being so close definitely made things even better. [The photo above, taken in our new garden when they came to visit, is one I’ll always treasure]

The one really sad thing about going is not seeing them as much as we have been able to over the past 2 years … but I keep reminding myself we’ll be back and I know when that happens, it will be exactly like it has been – wonderful and silly – because that’s exactly what happened when we came back after a quarter of a bloody century.

I know this has been a super long post. Like, Gwyneth Paltrow Oscar-speech long.

And I know most of you won’t have read most of it.

Or you just skipped to the TL;DR at the bottom.

But that’s OK, because it’s not for you, it’s for me.

And for Otis. For when he’s older. So he can properly understand the reasons behind his childhood, family adventures.

However even I’m getting over it so with that I’ll leave you with this …

Once upon a time, Dan Wieden asked me if I would ever live in Portland.

My response resulted in him saying, “I should fire your ass” and repeating it every single time he saw me from there on in.

I never had anything against Portland.

It’s an absolutely lovely place, but for me – especially as I was living in Shanghai at the time – I felt it was too small, too quiet, too natural and just too nice.

Well, we’re going to find out who was right.

I’m pretty sure we’ll find Dan was. As usual.

TL;DR

Bought a house in England but moving to NZ.
Off to play at the wonderful Colenso and let my wife be closer to her Mum.