The Musings Of An Opinionated Sod [Help Me Grow!]


Is This The Best Brand Video Of All Time?

Brands have been making ‘consumer films’ for decades.

You know the ones, where supposedly random people wax lyrically about how – or why – [insert brand here] is soooooo good.

Well recently I saw the best one ever made.

EVER. MADE.

Even better than those ‘insane button’ clips for Tesla from years ago.

It’s for Krispy Kreme Ireland – and frankly, they are better than most movies I’ve seen recently, let alone ads.

Apart from the fact the people appearing in it appear to be genuine ‘randoms’, this recent brilliant article in The Guardian highlights just how much of an impact the Doughnut Kings/Queens have had on the Emerald Isle.

Though I think the comment, “It’s like my first lesbian kiss, I’m confused but I love it” … is literally the pinacle of all possible compliments.

So sit back, grab a box of Krispy and enjoy …

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Transformer Tech …

When we moved to the US, we bought a new television.

We hadn’t had a new one for 9 years so when we got a ‘smart TV’, it was a revelation.

Sadly, when we were moving to the UK, we had to get rid of it because it wouldn’t work with the UK power grid.

Anyway, we went out and bought the new version of it – and while it is 65″ of OLED, 4K brilliance – the bit I love the most is that it has a feature that disguises itself as a painting.

I know it’s not the first television to do this, but it’s the first one I’ve had that does – and given it’s amazing picture quality – it’s ability to really give the impression it’s art, not tech is amazing.

It also reminds me of the brilliant work the brilliant Red Associates in NYC did for Samsung years ago.

Years ago, Samsung approached them for help on how to sell more televisions.

Rather than respond with solutions relating to branding or distribution, they came back with a more human focused response.

What they had discovered was that men love to show off their tech.

When they buy it – especially if it is for the home – they want to show it off … make it a focus of their World.

But women are different.

They don’t like things that change the focus and flow of the home.

They love technology but don’t want it to overshadow the people and the interactions that go on between the 4 walls. In essence, they want the technology to enhance the family dynamic, not overshadow it.

And so Red Associates told Samsung that they should be looking at changing the frames the TV’s were held in.

Less black and more shades that suit the colour palette of home decor.

Sure the screen would remain dark, but by changing the frame, it would blend in more with the home than stand out.

And you know what … it worked.

Samsung saw a dramatic increase in brand affinity with women.

Which meant when a family wanted to buy a new TV, Samsung increased their odds of being the one chosen because it understood that purchase decisions were based on more than just the tech, but the way it works when it’s off.



Illusion Cocks …

So recently I was in Berlin and had one of the most underwhelming dinners of my life at Soho House.

For those of you who don’t know Soho House, they describe themselves as a ‘private members’ club for people in the creative industries’.

Maybe that’s true, but having gone to the bathroom and seen their urinals, I think Soho House Berlin is actually a private members club for men who like to think they’re big swinging dicks so will happily pay their $2000 annual membership fee just so they can keep using their toilets that have been designed to reaffirm their delusions.

Or something.

Regardless, it’s evil genius – because to paraphrase Bernie Madoff, when you offer people something they want, they never want to look too hard into it because they don’t want their fantasy to be shown for its reality.



Queen Know Music Is Still A Business …

Yes, this is about my favourite band, Queen.

Yes, I know they aren’t really a band anymore and – to be honest – some of the stuff they’ve done in the last 15 years has made me cringe a little bit, but that aside, their music from Queen to Hot Space [I don’t have as much of an issue with it as most Queen fans do] are still albums I hold dear to my heart.

Anyway, as many of you may know, they’re producing a film about the life of Freddie up until the Live Aid concert.

I get why they decided that was the cut off date, because apart from it being arguably their pinnacle moment, he apparently had not yet discovered he was HIV positive so it allows the film to focus on his glory, not his pain.

Anyway, recently they released the teaser trailer for the movie and I have to say, it’s epic.

Not just because of how good Rami Malik looks in the role of Freddie.

Nor because of the bizarrely accurate voice of Brian May.

And not even because of the spectacular stage sets and fashions.

No … it’s because of the fantastic sound design.

Just like when they performed at Live Aid, the band know the best way to get people interested in the movie beyond sad fucks like me, is to remind them how many songs of Queen they know and like.

By mixing some of their biggest hits seamlessly together, they have increased the odds of making a movie about a man who died 27 years ago interesting to people who were born 27 years ago.

That’s pretty impressive, especially for a band that is almost 50 years old.

A band where the guitarist will be 71 years old in a week and the drummer 69 years old in about a fortnight.

[Not forgetting Mr John Deacon, who will be a young 67 in August. And looks it]

Now I know the trailer doesn’t really say anything and – I am still petrified it’s going to end up feeling more like a ‘Lifetime Movie’ than a Hollywood blockbuster [especially with all the issues the production has faced] – but I have to admit I have watched it so many times and been in awe every time … especially the bit between 11 and 16 seconds, where you see the different ‘looks’ of Freddie in concert, because I remember some of them from when I saw the band live.

Oh god, I’m even more pathetic than I thought.



Innovation Is About Opportunity, Not Just Necessity …

So I’ve seen something that – to me – is one of the best bits of innovation I’ve seen in ages.

Admittedly, it’s something that has kind of been done before.

And has a limited audience.

And probably a short shelf life.

But I love it because it shows innovation is not just about what you do, but what you see is possible to do.

What am I talking about?

This …

Or, more specifically, this …

What you’re looking at are the handlebars to a Micro scooter, the sort of scooter favored by my 3 year old son Otis and wannabe-hipsters who really should know better.

Now normally these handlebars have some ‘grips’ on them like this …

… but recently I saw they offered an alternative range and it’s this that I’m blown away by.

You see someone saw that the Micro Scooter handlebars are made of a hollow metal tube.

So far, so boring.

But what someone realised was that with a hollow tubular handlebar, they could make a grip that looked like this …

For those who can’t quite tell, it’s a grip that turns the handlebars into a horn, like this:

I know it seems a small thing and I know you might not be as impressed by it as me, but I think it’s bloody genius … both for the fun it adds to the scooter and – more impressively – for someone seeing possibility in something most people would ignore.

And that’s my problem with a lot of what adland regards as ‘innovation’, because in many cases the starting point is to do something totally new rather than to see the possibilities in our everyday World.

Which explains why our industry often comes up with bullshit like Peggy while other people/companies/brands come up with brilliantly simple but effective handlebar grip horns.



May The Forth Be With you …

I know this is late but then everything on this blog is late, but I absolutely love what Heathrow Airport did on 4th May.

I love it for many reasons.

But the main one is they did it right.

Sure, you could argue what they did was to hijack the day and gain some extra publicity … and I’m sure that was part of their motivation … but what I really like about it is how they went for the highest common denominator, not the lowest.

While the board features names most people will understand – R2D2, Wookie, Death Star, Han Solo, Leia – they have also used elements that only the true Star Wars nerd will get … like the name of the planets, the measurement of time and the weather conditions.

What this means is that not only will they get ‘mass appeal and coverage’, they will also make the hardcore nerds feel good about it … feel they’re dealing with an organisation that really gets them rather than just pretends to.

In a World where marketing is too often expressed as a constant stream of generalised noise … those who show their authenticity through actions and behaviour will win big every time, because as we saw in our America In The Raw study, the future of brand differentiation is going to be less about unique product attributes and more about demonstrating how you truly understand your audience.

Or said another way, resonance not [pretend] relevance.

So well done Heathrow, you deserve to be in a galaxy far far ahead of your competitors.



Microsoft Are Microgood …

Microsoft used to be the joke of technology.

Or maybe the ‘beige of technology’ is a better description.

Creating products for mainstream mediocrity.

To be fair, that perception was driven more because of their marketing than their technology … but it’s fair to say they were certainly lacking that slick sheen that turned other tech companies into Rock Stars.

But a change has been happening in Seattle over the past few years.

OK, less on the marketing side and more on the tech … but a change all the same.

Where other companies are trying to hype up small degrees of change, Microsoft have been trying to push a genuine innovation agenda. But not innovation just for the sake of innovation, but stuff that has a real purpose as demonstrated by their new controller for X-Box.

Now you may argue making a controller that helps those suffering from physical difficulties is a small market, but on a global scale I would imagine it adds up – especially when there is no real viable alternative out there. [Or one that I know of]

But that’s not the point here … it’s that they did it.

Even more than that, they did it with real understanding of the audience they’re catering to.

They spent time and money on producing a product that offers a genuine solution to people often ignored.

[You can see how this affected their process by going here]

For all the talk tech companies give about wanting to ‘help humanity move forward’, few do.

Or should I say, few do if it requires doing something that has a more ‘niche’ appeal.

Yes, I know some are doing stuff that we don’t know about, but to make a physical product specifically for this audience is a big deal … especially in this commercially obsessed World.

So well done Microsoft, this is brilliant.

Brilliant for millions of people who want to play but have been ignored.

Brilliant for showing the power of design to solve problems … again.

Brilliant at showing you use technology to evolve humans rather than devolve them.

Brilliant at being more innovative than your competitors.

Brilliant at making me feel more towards you than I have in years.

As I’ve said for years, products have done more to grow brand value than advertising.

Don’t get me wrong, advertising is hugely powerful and important, but it all starts from doing something good, not something average.

That used to be obvious. Sadly, I don’t think it is anymore.