The Musings Of An Opinionated Sod [Help Me Grow!]


Nothing Says Thought Leadership Like Outsourcing Your Thought Leadership …

Anyone who has ever read this blog would know the last thing I’m about is thought leadership.

Maybe thought rambling, but not thought leadership.

However a company recently reached out to me about that very subject.

Not to hear my perspective on a particular subject, but to offer to tell me my perspective on a particular subject.

Is this AI on a whole new level?

No, it’s a company who apparently doesn’t like small talk and wants to get straight-to-the-point about offering me the chance to have them write an opinion piece for me and then get it published.

Not my actual opinion, I should add … but one they know they can shove in any random magazine because they’re desperate for content and get me to pay them for the privilege.

Oh, they drop some great magazine names.

Fast Company. Forbes. Tech Crunch.

But we all know the reality is 99% of the articles will be in stuff like the West Bridgford Gazette and the Illawarra Mercury.

I would love to know how many of these things they do?

How many ‘thought leaders’ are actually thought outsourcers?

And I guess I will because I’ve written to them to say ‘this looks amazing, please can you give me more information’, even though the reality is I already feel enough of an imposter without paying these bastards to rub it in.

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Am I An Annoying Prick Of A Colleague?

OK, so we all know the answer to the question in this post.

But despite hiding hundreds of stickers around my old office … making packing tape with my colleagues face on it … creating badge/buttons with the face of another colleague on them … sending annoying all staff emails … giving annoying art to designers … proudly buying and displaying horrific art for my team to witness every time they step into my office … buying Useless Boxes for people … continually taking bad instagrams of my workmates … crafting terrible ‘personalized’ clothing for leaving presents and basically being a class-1 dick to all and sundry, I’m still not sure.

Or should I say I wasn’t sure until I had a stamp of my signature made so I could stamp colleagues birthday cards to show that personal touch without much effort, as demonstrated by Leigh’s errrrrm, forehead.

So if you think Monday is horrible, be grateful it isn’t being spent in the same office as me.

Always a silver lining.



A Year In A Blink …

So today is a year since I left Wieden and – in 6 days – Shanghai.

That’s incredible.

In some ways it seems it was just a few weeks and in other ways, it feels like a lifetime ago.

While it was absolutely time to start a new adventure – something LA and Deutsch have kindly given me – I still miss China and Wieden very much because I had 7 years of brilliant things happen in my life [such as this] and career [such as this and this] there … though I have it on good authority this sentimentality is only one way, mainly because those stickers I left behind are still being discovered.

And they will for many more years to come.

Cue: Evil laugh.



Photographic Planning: A Picture Tells A Thousand Presentations …

One of the best things about moving to America was that we were able to bring most of the stuff we had in storage around the World back to one place for the first time in over 15 years.

While opening boxes upon boxes of DVD documentaries was a bit heartbreaking given they are now all available online for free, there was some delight and one of those was getting my hands back on this …

Sign of the Times is a brilliant book by photographer Martin Parr.

Martin Parr is one of Britain’s most significant photographers, best known for his sharp eye and cheeky sense of humour.

Over his 30+ career, he has focused on capturing ordinary people doing ordinary things and because of this, he has become known as a social commentator and recorder of Britain’s finely nuanced class system.

In the 90’s, the BBC aired a documentary called Signs of the Times.

In some respects it was an early version of reality television … a fly-on-the-wall documentary that aimed to document the personal tastes of people in their British homes.

50 people were chosen from 2000 applicants with a real focus on capturing a diverse range of ages, races, genders and social backgrounds.

Anyway, from that show came the book and anyone who grew up in the 90’s in the UK who sees it will resonate with so much of it.

Not just in terms of the aesthetic, but the energy, values and priorities of the times.

I’ve long been fascinated with this approach – we even did a similar type of project at Wieden in Shanghai – because for me, it not only helps communicate who we’re talking to in ways others can truly connect to but – because of the contextual lens – it provides additional insight into how the audience lives and what they value.

It’s why it was so important for me to make a coffee table book of photographs from our recent America In The Raw study, because while some probably saw it as an indulgence – especially given you needed to see the accompanying presentation to truly understand what we found and what we think brands can/should do – my view is that without it, you can’t truly connect to the stories that shaped our thinking and then all we’ll end up with is a deck rather than the influence for change.



Strategy Is Knowing What Not To Do …

As I mentioned a few weeks ago, when I was in NY, I was invited to speak at design gods … Pentagram.

Whenever I’m asked to speak at something, the first thing I think is ‘why?’

The second thing I think about is ‘what right have I got to talk about this subject?’

And the final thing is ‘what am I going to talk about’.

In the case of Pentagram, I didn’t know what I could say that would be of any interest of them.

Then I remembered the only reason they asked me to come is because of my relationship to a certain, famous rock band so instead of doing a deck – where, let’s be honest, they would be judging the design of each slide rather than listening to what I said – I bought 12 iconic albums on vinyl [they’re the ones in the picture above] and talked about the relationship they had with the music and the fans of the music under the heading, ‘Design is not decoration’.

Now I have no idea if they actually learnt anything from my talk, but it certainly created a bunch of conversation and debate and for me, that’s a big win.

Actually, getting out alive was the big win, but seeing some of the most talented design people in the World talk about the relationship between music, design and fans was something I’d pay for just to witness.

Which is why one of the best lessons I learned about strategy is less about what you are going to do and more about what you’re going to sacrifice.



No Wonder American’s Love Their Teeth, Their Dentists Are Like A Holiday Camp …

When I was a kid, a visit to the dentist was a thing to be scared of.

To be honest, it shouldn’t have because I had great teeth … but there was always that chance something might happen and that scared the hell out of me.

If further evidence of my dental naivety/good teeth was needed, when I finally did have to have some treatment – a wisdom tooth removal, when I was 14 – I was in utter shock that they were literally pulling the tooth out of my gob as I assumed they’d give my gums an injection and it would fall out.

The weirdest bit of all is that when you left the dentist, they gave you a sweet.

A SWEET!

Though now I think of it, it probably was their way of guaranteeing further business from you down the line.

And given how bad my teeth are these days, it seems that was a brilliant strategy.

Evil. Geniuses.

Now I appreciate when I was a kid, the World was a very different – and younger – place, but having just taken Otis to the dentist, I’m jealous how ace his experience is.

For a start the interior has been decked out in different animal themes.

From Giraffe’s to Panda’s … each room has a different theme to help kids feel they’re somewhere special and different.

Then there’s the video games for them to play in reception or – if they’re too young – a huge aquarium for them to look at.

But it’s when they are having treatment the real difference happens.

Not because there’s a video screen showing cartoons.

Or wireless headphones so you can hear the movie not the drill.

Or even the sunglasses so you don’t let the brightness of the dentist light affect you.

Or even the balloon [not sweets] they give you as you leave the building.

It’s the way they make sure they spend time explaining what each instrument is and what it does. Letting the kid hold it, hear it … get an understanding of what it does so it stops being a fearsome object of pain and simply a instrument of health.

Whatever stress they have is reduced.

They feel they’re in a safe environment.

A special environment.

With people who you won’t fuck you over but actually want you to have an exciting experience with a great result.

It turns a visit to the dentist from a scary experience to a positive one.

Even an awaited one.

All because they give the time and space for patients emotions and fears to be calmed, which gives them – and their parents – the confidence to let the dentist do their thing. That doesn’t just result in more efficient treatment but makes the parent feel OK about being charged an arm and a leg because their precious child had an experience that is the absolute opposite of what they feared they’d have.

Now I know creativity needs a place where chaos and curiosity is allowed to explore and wander – something we don’t get enough of at the best of times – but in terms of getting clients into the right frame of mind to allow agencies to do their thing without skeptical, questioning and damning eyes, adland could learn a lot from American Dentists.



A Picture Tells A Thousand Data Points …

One of the things I love is hearing anecdotes of how people got companies to do things they initially didn’t want to do.

It is particularly of interest to me when those anecdotes are based around creative approaches to achieving their goal.

Recently I heard one that I think is of particular brilliance.

While the move towards electric cars is inevitable, the reality is that unless manufacturers make their cars highly desirable – in terms of appearance, function and excitement – it’s going to be a slow sell.

Let’s face it, Tesla’s success has little to do with how they’re powered and more to do with the fact it borrows from the sort of ‘future tech’ we were sold in cartoons as little kids.

Silent? Check.

Gull wing doors? Check.

Central computer screen? Check.

Self driving abilities? Check.

Hyper-speed button? Check … even though they call it ‘insane’.

But as cool as this all is – and it is – the reality is it comes at a price that most car manufacturers can’t get away with, so they have to try and find ways to offer desirability but at a lower unit price.

Which leads to this story I heard recently …

Because of the batteries needed to power the new generation of electric cars, the reality is most cars will be designed to be slightly taller to accommodate them. In turn, what this means is that to stop the cars looking slightly weird, they require bigger wheels – which adds a huge cost to the manufacturing process.

So the story I heard is that the designer of one of these cars was being told by his board that they would not sanction the bigger wheels as the price was too high.

He tried all manner of ways to get them to change their mind, but they felt it was a purely aesthetic issue and one they could live with.

So as a final act of desperation, he decided to do a presentation to the board about the importance of perspective.

In his presentation, he showed 2 pictures.

This …

And this …

The top he said would be how their car would look with the smaller, cheaper wheels.

The bottom would be how their car would look with the bigger, more expensive wheels.

Or said another way, one would look weird, one would look normal.

Apparently the board smiled.

Then approved his recommendation.

The reason I’m saying this is that we live in times where there appears – at least to me – an over-reliance on data to explain/decide/justify everything.

Of course data is important, but unless you do something with it that your audience can relate to, it’s pointless. And that’s why I love the above story so much because what the electric car designer did, was remind us how visual storytelling can influence or frame an argument in in ways data alone can’t always achieve.

Worth remembering next time you are writing a deck and filling it with a 100 pages of data explanation.