Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Communication Strategy, Confidence, Content, Context, Creativity, Fake Attitude, Marketing, Marketing Fail
This is kind of an addition to the post I wrote a week or so ago.
You see I recently read a business magazine and almost every article – and I mean EVERY article – had a story about a company that was obviously trying to position themselves as ‘against the ordinary’.
Now while I appreciate anti-ordinary can be manifested in many ways, I couldn’t help but think that all the brands featured were selling products that were the epitome of ordinary.
Now there’s absolutely nothing wrong with that.
Ordinary is both misunderstood and underrated which is why I think it would be great if a company actually embraced and celebrated that’s what they did … however in the context of the companies featured in the magazine, they were suggesting that what they did elevated them beyond all comparison.
I get why they would want to do this.
I get the commercial value of being seen to do this.
But if you’re going to claim it, your products and brands should demonstrate it and in the great majority of the companies featured in the magazine, the absolute opposite was true.
There are probably a ton of reasons for this.
From the ego of management to the job protection strategies of the people below them to the revenue fear of the agencies they work with … but that still doesn’t escape the fact the stuff they made was about as bland as a beige Volvo.
To paraphrase that old joke, isn’t it disappointing the people who know how to create extraordinary products and brands decided to end up making beige and boring instead.
Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Cars, Communication Strategy, Creativity, Fake Attitude, London
When I first came to London, I signed up for Zip Car.
To be honest, the process was a nightmare, but I thought it would be useful.
Was it?
Well, put it this way, we ended up buying out own car.
I’m sure Zip is useful for many people, but part of the problem for us was that there just weren’t many cars close to where we lived. What this meant was that if we wanted one, we probably would need a taxi to get to-and-from the car, which kind of defeats the purpose.
The reason I am saying this is that I just saw this ad for them on the tube.
While there were many things I found a bit bizarre about the ad – specifically the fact you’re sitting on the tube but it’s telling you to get a taxi – the bit that got me the most was in the body copy, where they say …
“… leave our car wherever you leave your inhibitions”.
And then, via the ever-useful *, they clarify this with the additional …
“… just make sure you leave your inhibitions in the ZipZone”.
So in essence, they’re trying to position themselves as the enabler of the spontaneous spirit but then have terms and conditions that mean you can only live that way if you’ve thought through your actions.
Or said another way, they want you to plan your spontaneity.
Idiots.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Brand Suicide, Comment, Confidence, Corporate Evil, Crap Campaigns In History, Crap Marketing Ideas From History!, Creativity, Culture, Emotion, Empathy, Fake Attitude, Honesty, Insight, Interviews, Management, Marketing, Marketing Fail, Perspective, Planners, Planners Making A Complete Tit Of Themselves And Bless, Planning, Point Of View, Resonance
Purpose.
Planning.
Both have had a lot of debate about them in the past few years and both have their cheerleaders and detractors.
The reality is they both have incredible value but – and it’s a big but – only when used responsibly.
Of course, what ‘responsibly’ is, is often in the eye of the brand owner and that’s where the problems starts … because too often, the focus is appealing to the ego of the company directors rather than the pulse of culture which is why we’re seeing more and more ‘purpose work’ that communicates in the corporate monotone of egotistical, bland, business-speak.
The client doesn’t think that of course, they think they’re doing an amazing thing and that people will really believe Hard Rock Cafe’s want to stop hunger or a plastic lighter company in HK wants to save the rainforest [which is true, but I can’t find the post about it, mainly because it was back in 2010] or – hold on to your hats – this …
WHAT. THE. FUCK.
Yes, that really is an umbrella company claiming their purpose is to offer lifestyle solution and protection for the public.
Are they insane?
Even if that was true – which if it is, means they’re bonkers – then the way they’ve written it means the umbrellas are to save you from marketing bullshit raining down on your head.
Purpose has a really important role for brands … but you don’t just ‘make it up’.
I am utterly in shock how many companies sell ‘purpose’ to brands and yet never investigate the soul of the brand.
Go into the vaults.
Look inside every single box.
Discover what made them make their decisions.
Understand the values they lived by and fought for.
Talk to the people who have worked there or shopped there since the earliest of days.
Basically discover their authenticity rather than what they wish their authenticity was.
And yet a lot of companies are paying a lot of other companies to literally make up a bullshit story about them.
Something they think makes them sound good.
Something they think will make people want to choose them.
And while we are definitely seeing more and more people choosing to associate with brands that live by a set of values and beliefs, the thing the brands who ‘invent a purpose’ fail to understand is that this audience seeks truth, not bullshit and so what they’re doing with their make-believe is actually achieve the absolute opposite of what they were trying to do.
Purpose matters.
Planning matters.
But the moment you let ego drive your ambitions rather than your authenticity, you end up being a brand that is flying extremely high on the Planning Purpose Twatosphere.
Remember brands, by being yourself you will be different.
Stop inventing bullshit and start acting your truth in interesting ways.
Filed under: Advertising, Bank Ads, Brand Suicide, Business, Communication Strategy, Crap Campaigns In History, Crap Products In History, Differentiation, Egovertising, Fake Attitude, Finance, Marketing, Marketing Fail, Point Of View, Positioning
OK, I know banking is an easy target but – as anyone who has read this blog over the years will know – I am more than happy to throw darts at them.
Recently I came across this gem from Nutmeg … one of those financial institutions who give themselves a cool name so they can pretend they’re ‘down with the people’ when everything they say and do demonstrates the opposite.
Have a look at this …
Apart from the fact that they say nothing about what they do or how they do it – because, let’s face it, compound interest is hardly a unique offering – I’m just surprised they are saying that if you leave £20,000 for 40 years you’ll get over £140,000 at the end of it.
First of all, £20,000 is a lot of money.
Secondly, putting £20,000 away that you’ll never touch is an amazingly big ask.
Thirdly – and I don’t want to sound a dick – but I don’t know if £140,000+ sounds that much after a wait of 40 years.
Sure, I wouldn’t say no to it and I appreciate it represents a huge growth on your initial investment, but after removing the £20,000 you put in at the beginning, that works out to be a return of £3,000 a year.
OK, that’s not bad, but it’s certainly not enough to live off and certainly not the ‘most powerful force in the Universe’ that Einstein supposedly said.
And let’s not forget that little bit of copy at the top of the ad that say’s ‘Capital at risk. Forecasts are not a reliable indicator of future performance’.
Yes, they really are saying that everything they’ve just said could be a load of bollocks.
Imagine what else you could do with that strategy …
“Eat chips 10 times a day and could be beating admirers off with a shitty stick*”
[* Your health is at risk. Forecasts are not a reliable indicator of future performance]
Or what about this …
“Buy this skin care and you will look 30 years younger*”
[* Your self esteem is at risk. Forecasts are not a reliable indicator of future performance]
Why hasn’t someone thought of using this cross-category before???
But getting back to Nutmeg … my question is who is this ad aimed for?
Is it for people who are worried about their future and will put all their life savings away to get £140,000 in forty years time – ignoring the fact, that in 40 years time, £140,000 will be worth around £2.77 in todays money?
Or is it aimed at the wealthy … who can afford the investment, but probably expect even higher returns?
Honestly I’m not sure, but one thing I am certain of is that a financial organisation who doesn’t tell me why I should choose them over every other financial institution that also claims if I give them my money for 40 years, they’ll [hopefully] give me more back – but no guarantees – doesn’t stand much chance of getting any of my money.
Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Brand Suicide, Comment, Confidence, Corporate Evil, Crap Marketing Ideas From History!, Crap Products In History, Cunning, Fake Attitude, Innovation, Marketing, Marketing Fail
I’ve written about Gary Vee before.
And while I admire his ability to promote himself – and don’t deny his considerable entrepreneurial spirit – I feel he is entering that dangerous area where he’s starting to blindly believe his own voice, without any sense of objectivity.
Now there’s many successful people who are like that, but given he preaches on a platform of self awareness, I find this new chapter of his ego particularly unpleasant to witness.
What has raised my ire?
This …
Yep, he has launched his own range of sneakers.
Sneakers!
What the fuck?
Apart from maybe watching sport or having once ridden a skateboard, what credibility has he got to do that?
I could maybe accept it he had got some fantastic – and credible – people to help create them, but that is never mentioned at all.
Of course not, because even if that is the case, I doubt his ego would allow it.
And maybe that’s why he wants people in marketing and entrepreneurship to support him rather than athletes … despite the fact they’re made to look like the bastard love-child of Adidas and K-Swiss.
That’s right, it’s not enough for Mr Vaynerchuk to create a pair of ‘sneakers’ that’s been influenced/plagarised by one credible sports brand, he wants to double influence/plagarise … which kind of sums him up through and through.
Seriously, anyone who buys a pair of these is basically anti-sport and pro-asshole.