The Musings Of An Opinionated Sod [Help Me Grow!]


Spare A Thought For R/GA …

That’s quite the post title isn’t it?

Well it’s for a simple reasons because a year ago today, I joined them.

Poor fools.

What’s worse for them is that I don’t intend on going anywhere – which means I’m going to be here longer than the last gig I had.

There’s a bunch of reasons for that …

I am learning.

I am being challenged.

I am doing things I find interesting and exciting.

I am doing things I have literally never done before.

From the future of reading to the future of fashion to the future of the future. Kinda.

I am dealing with people who see the World completely differently.

I am working with a bunch of wonderful people from a huge range of disciplines.

I am – as usual – working with an incredibly brilliant gang of talented planners.

[They can be a bunch of dicks, but nothing the threat of lunch with me can’t sort out]

But even more than all those wonderful things is one stands out the most …

Everyone has been nothing but kind and generous to me and ‘my ways’.

From messing with the planning approach to adding some chaos to the creative process to letting me give a talk at Cannes with Martin Weigel for our little hobby company, every single person – from the very, very top – has been incredibly supportive.

Now I know that being yourself shouldn’t be a big thing, but after some recent experiences – and hearing so many terrible stories on Corporate Gaslighting – I realise it’s not something everyone gets to enjoy and so to be supported and encouraged despite my “unorthodox, immature and annoying ways”* means I am incredible grateful to everyone for giving me the space and environment to be who I am.

So despite putting me on planes so often I can only presume they’re trying to give me DVT, I want to say thank you R/GA … I just really, really hope you don’t fire me this afternoon because not only will Jill, Otis, Rosie and our bank manager [rightfully] beat the crap out of me, this post will have been a massive waste of corporate toadiness.

Till next year …

____________________________________________________________________

* A genuine quote from Mr Nice Guy, George Byrant from many years ago.

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Professional To The Core …

For reasons I don’t understand – but I do like – I occasionally get asked for my opinion in industry magazines.

While I absolutely take what I do seriously, I have realized that if I was to compile all that I’ve said that has been printed, I would look a bit of a maniac.

For example, there’s this. Or this. Or even this.

And just recently I was asked ‘what Star Wars character would I be’ and this was my answer …

But here is the thing …

While many may think I do this because I need psychiatric help or have a career death wish, there’s another reason behind it and it’s about comfortableness.

You see when I was a youngster in the industry, I was surrounded by super-smart, super-senior people who were full of opinion, personality and provocation.

While I didn’t agree with everything they said, they helped me realise that ‘just because you take your job seriously, doesn’t mean you have to take yourself seriously’.

What this did was let me feel comfortable in taking to any of them about any madcap idea I had … let me talk to clients about subjects that may otherwise seem ‘off limits’ and let me work with colleagues without thinking it made me look weak or incapable.

In essence, cheekiness has enabled me to do – or be part of – things that I may not otherwise never have been able to do.

From work I’ve been a part of … clients I’ve worked with … agencies I’ve worked at and countries I’ve lived in.

Now of course, mischief is in my bones so it wasn’t exactly hard … but being encouraged to embrace my truth rather than oppress it had a huge benefit to my career and so while a bunch of what I say and do is because I’m a bloody idiot, there is a part of it that is intended to create the space and atmosphere to enable my colleagues and clients feel comfortable with being vulnerable … whether that’s expressing their ideas, their fears and ambitions or simply realizing that if I can have a career while still being a sweary fool, then they – with all their talent – surely can.

You might think this is a load of bollocks – and I totally understand get why – but it’s true.

The future of adland is not going to come from more processes, it’s going to come from more people being able to express or explore their ideas without fearing they will be judged, shot down or ridiculed.

And if you think that’s a dramatic statement, just go on twitter and see how the masses react to any idea that challenges the belief system they have bought into, even though they know for a fact that the very small amount of people who succeed – which are mainly white men – are generally the ones who reinforce the cliche rather than push or break them.

Happy Monday.



Laugh In The Face Of Authority …

Redundancy is horrible.

It happens but that doesn’t stop it being horrible.

You feel discarded, worthless, devalued.

Even if you know it is absolutely none of those things and you’re just a victim of circumstance you can’t escape the feeling you have been singled out.

It’s even worse when companies approach it as “business, not personal”.

I appreciate that there are countless legalities that you have to jump through but while it might be business for the company, it is always personal for the individual being let go.

That doesn’t mean you want to receive any sense of contrived compassion but you do want to feel respected as an individual.

I remember being let go once and then told that because they knew my visa would mean I’d have to leave the country in 28 days – they would happily delay telling the authorities for a month [to allow me more time to find a new job] but – and it’s quite a big but – if I sacrificed the residency payment I was legally obliged to have been given.

Pricks!

[Though it gave me the resolve to start cynic so it wasn’t all bad – but absolutely no thanks to them]

Anyway, the reason I am writing all this is because I read a story of someone in NZ who was being made redundant who dealt with the situation in a unique way.

Not only did they ensure they owned the situation but they also ensured it was the company letting them go who felt the awkward ones.

It all started when the individual was told they were being let go and informed they could bring someone to the meeting for support.

Who did they bring?

A partner?

A parent?

A colleague?

A lawyer?

Nope … a clown.

A bloody clown.

You can read the story of my newfound hero here … even though when I first heard the story I thought it was the agency who brought in the clown to try and make the mood lighter.



What You Can Learn About The Danger Of Assumption From The Original Woodstock Festival …

One of the things I do when I first get a brief is try to see the creative opportunity.

Where we can make the biggest and most interesting difference.

Changing something.

Pushing something.

Destroying something.

However the reality is that in many briefs, this isn’t always clear – mainly because so many are written from quite a transactional perspective, designed for an agency to ‘answer it’, rather than use it as a springboard for bigger, more powerful and more sustainable impact.

And that’s why the best thing you can do is ask questions.

Explore.

Prod.

Challenge.

Not just in terms of who authored the brief, but the people who are responsible for what comes out of it.

There are some people who think this approach has the potential of alienating clients, but in my experience it has quite the opposite effect. People in power regard this as a demonstration of someone who gives a shit … someone who wants to help them achieve the best outcome in ways that can best serve their business. Ideas they may simply never have seen or considered before.

And that’s exactly why I do it because if I didn’t, I wouldn’t know the level of the clients ambition … their desire for change and impact … and without that you can’t possibly see the creative opportunity you have in front of you and you may go down a path that leads to nowhere because you have made assumptions that simply aren’t true.

Don’t get me wrong, we all need new business to survive – let alone thrive – but my point of view is that if people aren’t excited or clear on what we are looking to do, then it either leads to a painful journey with painful work at the end of it or just mistrust and quite frankly, I haven’t got time for either of those in my life.

So what’s all this got to do with the title of this post?

Because I recently read an article on the famous Woodstock festival and was reminded – from a comment by Tommy James from the band, Tommy James and The Shondells – how dangerous ‘assumption’ can be.

And who is Tommy James from Tommy James and The Shondells?

Well, this might tell you why you haven’t heard of him or them …

Don’t assume the person communicating with you has total clarity on their situation.

Don’t assume the people around you have total clarity on the situation.

Just don’t assume.



A Glimpse Into Past Normality …

Following on from yesterday’s post about Concorde I thought I’d post a sign I saw hanging in the ‘food preparation area’ of an old British Airways plane …

The fact smoking was once allowed on planes is amazing.

The fact they had to remind staff not to smoke while preparing food is mind-blowing.

But they did … because back then, having staff not smoke while preparing food was classed as ‘hygienic’, regardless of the fact being stuck on a plane with cigarette smoke working its way through the cabin at 30,000 feet was not.

Thank god those days have changed …

And that’s the thing with history, you often look at it and wonder, ‘what the hell were people thinking?’ but then you look around at the state of the World today and you realise we’re still making stupid decisions.

Whether it’s brexit or the rise of nationalism, millions of people are making decisions as stupid as allowing smoking on a plane.

Or smoking in general.

Of course, this is ultimately fueled by individuals who claim to be acting in societies best interests but are really getting the masses to act in ways that suit their own personal agenda … be it for money, fame or ego.

There’s an old proverb that says ‘those who forget history are destined to make the same mistake again’. Personally I think that needs updating to “those who only remember the bits of history that suit them are destined to lead us all into the shit”.

People will claim this is democracy, but it’s not really.

Apart from the fact anyone can win anything if you lie through your teeth, true democracy requires EVERYONE’S opinion to be heard. Maybe it’s time we follow Australia’s lead and say it is a requirement that everyone votes on issues of national importance. Maybe if that happened and people still voted for Brexit [albeit with issues that were true rather than fear mongering] the country would be less broken apart.

It won’t happen. Too many people with power and money will make sure that’s the case … and that is why anyone who still thinks we live in a democracy better not complain when decisions go against them.

Sorry, I got ranty there, I’m just so angry someone like Boris Johnson has got what he wanted regardless of the cost to everyone else. He and his cronies should be charged as enemies of the country … which may happen once everyone see’s the damage a No Deal Brexit has on their everyday life.

Oh, before I go and have a lie down … a little message to Dave.

Mate, I know today is a hard day for you. As usual, we are all thinking of you and will give you a call later.

Big hugs.



Bullshit Brand Bingo …

Years ago, there was an email that went around that invited people to play ‘Bullshit Bingo’, the marketing edition.

Included on the paper were words such as ‘synergy’ and ‘optimization’ and the aim of the game was to take this to your next meeting and cross off each word as someone said them.

The person who crossed off all the words first, won.

It was a tongue-in-cheek way to take the piss out of the marketing industry and it’s obsession with using words that are the absolute opposite of the words the audiences we try to have a meaningful connection with, say.

Well it appears there is a new version of this game in town … except some people haven’t realized it’s a game.

Worse, it appears they think it is a brand building bible.

Have a look at this …

I don’t know about you, but nothing says ‘brand transformation’ like bigging-up the fact you have decorated your reception area.

Don’t get me wrong, a brand should infect and influence every aspect of how you behave and express yourself but – and it’s a big but – it should be something that is truly distinctive to your brand, not just a bunch of brand mumbo-jumbo words and corporate colours that end up making you look and sound exactly like everyone else.

I wrote about this a while back when I said the best brief I ever received was from Richard Branson for his now infamous Virgin Atlantic London lounge.

I also talked this with Martin at Cannes.

The reality is too many companies aspire for best practice.

But the reality is best practice means averageness.

Fitting in not standing out.

Differentiation without distinction.

Staying in the middle rather than reaching for the edges.

I am amazed how many companies fear being different and yet claim to be.

I am even more amazed how many companies then shit themselves when someone comes along with a point of view that is genuine and authentically expressed and executed so that it attracts culture rather than tries to chase it.

Apart from being a law firm, I don’t know who Pinsent Masons are, but if they aspire for their new reception to reflect their bland brand value with words like ‘bold, connected and approachable’, I think I’ll survive living in my ignorance.



Have I Told You Lately That I Love You?

So a few weeks ago, in a Starbucks in Epping, I saw this man …

For those who don’t know who he is, it’s music icon Rod Stewart.

I appreciate his best days as a singer are over but the fact he’s 74, still has hit albums and sold out concerts and looks pretty much like he did 40 years ago, means he can look back on his life as pretty bloody successful.

There’s lots of stories about Mr Stewart.

His love life.

His happy feud/rivalry with Elton John.

His tightness.

But what isn’t talked about much is his love of his family.

I saw it when he walked into Starbucks.

In came his wife and a bunch of his kids – young and old – and they all sat together, chatting … laughing and sharing coffee and croissants.

I know this is something we see everyday, all around the World, but there was something lovely in seeing an international Rock Star act like the doting father and husband he obviously is.

I’m not denying he has made some pretty shit mistakes in the past … but without wishing to defend that … sometimes good people make bad mistakes and whatever happened in the past, at least he seems to remember what is truly important.

Nothing says this more than an interview he gave this year …

I don’t know about you, but I think this is wonderful.

It’s also weird his brothers and sisters are NINETY YEARS OLD.

But what I love most is that it is apparent for all his wealth, he feels his family is what truly makes him rich.

Even his ex-wife, Rachel Hunter, doesn’t really have a bad word to say about him.

Their divorce wasn’t because of infidelity, it was because she was young and after 13 years of him being a doting husband, she felt she wanted to go out and live more.

And even then, she – and he – made sure everything was both amicable and respectful.

The reason I’m saying this is because work/life balance is under greater pressure than ever.

Sure companies are talking about it more than ever before, but in the main, what they really mean is ‘it’s important to have a home life but make sure you do your work first’.

I also accept, it’s much easier to have work/life balance when you’re a multi, multi millionaire because when Mr Stewart was starting out, he was so in debt, his manager and record company pushed him to go out on tour so he missed a lot of his oldest kids early years.

But here’s the thing.

If we all appreciate that work/life balance is important [even if that is simply because it makes you more effective at work] and mental health has become an issue that has been accepted as a real issue, how come this isn’t included in any procurement demands from clients or agencies?

Maybe it is, but I haven’t heard about any.

I have heard of contracts that demand female representation.

And I have heard of contracts that demand people of color inclusion.

But nothing on mental health or work/life balance.

Don’t get me wrong, I am happy that issues of gender and background are being forced into contracts [but I’m so sad this is what it took to have it happen] but what about making sure these people are looked after once they are there?

Why isn’t that part of the deal?

Why is that not a key criteria of what we are all talking about?

Why is that something shareholders don’t demand of the companies they invest in?

I think we can all guess, but if you’re still not sure, head over to Corporate Gaslighting and read what some people have discovered are some of the reasons why.