The Musings Of An Opinionated Sod [Help Me Grow!]


Happy At Home …

So it’s 2 months since we’ve been back in England and I have to say it’s been great.

Sure, the weather isn’t like LA.

Sure, finding a home and unpacking was a pain-in-the arse.

Sure, catching the tube is not like driving my beloved Audi to work.

Sure, I’m shocked at how bad the service is in restaurants and how many people smoke.

But all that aside, things are great.

There’s a bunch of reasons for that …

The first is my family are all together and well. Even Rosie, the moaning cat.

Seeing how brilliant Otis has adapted to his new environment [again] is inspiring, even though it has highlighted how much of an American twang he picked up in our time in the US.

To move home is a traumatic experience for anyone.

To move countries is often too much for people to even contemplate.

So to have moved home and country, 3 times when you’re only 3 years of age – and still be happy, positive and curious – is an incredible achievement and one that makes me even prouder of my wonderful little boy.

That said, we’re very mindful he is still trying to find where he belongs … find other kids he can form a connection with … so our job in these early months is to help him feel as settled and secure as we can, but so far, he’s handling it far better than we could ever hope, even though he did exactly the same when we landed in LA after Shanghai.

What a kid.

Another reason we’re enjoying things in England is that there’s an incredible familiarity to how things work.

Sure I’ve not lived here for 24 years and Jill is Australian … but we both have spent a huge amount of time here over the years so there’s a comfort in knowing how to make things happen. It’s allowed us to acclimatise to the new environment far quicker than we have in other nations while still feeling the buzz of excitement of being somewhere new.

Sure, there’s nervousness about some things we’ve never/rarely had to deal with before.

The school system and how insane that is here.

The inability to be confident a tradesman will turn up as promised.

The high price of public transport [which is still low, but comparatively high to say, China]

But all that is offset with the incredible culture that surrounds us, the friendliness of the people we’ve met and just being in a place where we can see ourselves for a good length of time.

Oh, and chips, mushy peas and gravy.

God, that’s magic right there.

But one other thing that has made things so great is work.

I’m really enjoying myself.

I have an incredible team full of smarts and opinions.

I have a huge array of colleagues full of creativity and provocation.

I have a bunch of clients full of fascinating challenges and ambitions.

I’m learning.

I’m being challenged.

I’m [hopefully] contributing.

There were a bunch of reasons why we moved countries – both personal and professional – and while no place will ever be perfect, I’m pretty shocked at how much I am enjoying being back in England given I never thought I’d ever move back.

I still wish I could nip up to Nottingham to see Mum and Dad.

I still wish Paul and Shelly lived down the street not 2 hours away.

But as much as I’ll always be a cynical bastard, I’m pretty happy right now and I’m sure that is as shocking to you as it is to me.

So on this bombshell of positivity, I wish you a good weekend and let you know that the APSOTW results will finally be out next week.

Ta-ra.

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Marketing To The Religious Right …

Over the years I’ve written about some strange beliefs some strange people have.

For strange people, read overly religious, bigoted individuals.

First there was the gum that claimed to stop you masturbating.

Then there was the soap that made you a virgin again.

Well if that wasn’t weird enough, I recently saw this …

Now that is some headline.

It’s a headline that commands your attention.

It’s a headline that demands you delve deeper.

And when I did, I discovered that – similar to TBWA’s current approach to disruption – I left feeling more repulsed than attracted to the cause or the topic. Have a read of this …

I have read this a few times.

And even now – as I read it again – I come away shaking my head in utter dismay and disarray.

Because while I appreciate the authors beliefs are her beliefs [even though I find them unbelievably condescending, patronizing and judgmental] I also think she is fundamentally wrong because I’m pretty sure the main thing young men look for in young women is a pulse.

I’m not saying that’s right but neither is this sort of blinkered bollocks.

But here’s the thing, as blinkered bollocks as this may be … there’s a bunch of people who not only believe this, but live by it. And our industry needs to acknowledge this reality, because while we can judge all we like in our personal opinions, we have to keep an open and curious mind to what’s going on in our professional lives, because real life is a damn sight more complex, twisted and confusing than the nicely curated versions of what’s going that we like to present to the World.

If great communication is about resonance rather than relevance, then knowing the weird is way more important than knowing the convention.



See The World From Another Persons Eyes … [APSOTW Assignment]

I know I said there’d be no blog posts till October because I’m busy moving countries [again]. but I thought I could use this ‘empty’ time to set a new APSOTW assignment.

Over the years we have covered all manner of subjects … from validating flag design to pitching new business to developing comms strategy to creating solutions to difficult problems.

But this time we’re going to do something different.

To be honest, it’s less about being evaluated on how you present your thinking and more an exercise on thinking.

Now the thing with thinking – especially thinking where advertising and creativity is concerned – is it rarely can be wrong.

Sure, people can have all manner of opinions on what you think… but it generally can’t be viewed as being fundamentally right or fundamentally wrong.

This is liberating – or should be – which is why I’m hoping as many people as possible will have a go at this assignment.

The actual deliverable is easy.

All you have to do is watch the below clip and tell me– based on what people are saying in the clip – what you think the brand could have said to make their audience care about shaving.

That’s right, all you have to do to take part in this assignment is watch a short film and then send me a single sentence.

That’s it. Easy eh?

OK, I’m not going to deny this is harder than it may first seem.

Part of that is because the clip is about African American men … so to succeed, you have to appreciate the context how African American men live in America.

The other challenge is you need to get your point of view into a single sentence.

That might sound super easy until you remember that single sentence has to also capture the context that makes your point of view so powerful.

[For a clue on how this could be done, click here … even though this example isn’t quite right as it’s based on having lots of additional information, which this challenge does not allow]

The reason for this challenge is 3 fold.

1. It will help your skills in reading subtext.
2. It will help you ability to write a provocative point of view.
3. It will help you make audiences want, or imagine, more from themselves.

As I said at the beginning, there’s probably no wrong answer to this assignment, but to win [and there will be a prize] you’ll need to see something in the conversations within the clip that you feel opens the door to a bigger, more intriguing, more exciting, more resonant point of view for the brand.

This is not about inventing something that isn’t there … this is about seeing something that is, but hidden in plain sight.

While the ultimate deliverable for this assignment is easy, your submission will be judged by some of the toughest, most experienced, most culturally authentic experts in their field, including – if I can convince him to publicly associate with me again – Jason White, the Global CMO of Beats.

So have a go, it will be fun and all you need to do is send me a SINGLE SENTENCE by September 30th to this address.

As I’ve said before, I believe the future of our industry will be built on developing ideas that are resonant with culture rather than trying to be relevant to them and hopefully this will help make that happen.

If you have any questions, please place them in the comments. Thank you.



It’s Nice To Be Hated …

A few weeks ago, I woke up to the photo above appearing on my phone.

The 2 people are both ex-planners of mine from Wieden and I admit it was nice to see them.

Then I realised they were never at Wieden at the same time – and even though they’re now both bigwigs at Apple – I suspect there reasons for getting together [and making sure I knew about it] was more to talk shit about me than to discuss the launch for the next iPhone.

Eitherway, I’m as proud as fuck about them and for them … and not just because I’m hoping for freebies.

As I’ve said many times before, I believe the role of a boss is to help develop your people so when they leave, they get a better job than they could ever of hoped for.

Of course, they have to do all the hard work.

They have to want to see where their potential could take them.

But by pushing them, developing them, giving them opportunities to grow and just overall helping them believe in their talent and where it could take them beyond where they currently are, you have a chance to play a small role in creating their future.

And that’s why, seeing David and Rodi lead Apple strategically across the entire Asia region [and for some perspective, just the iPhone business in China is bigger than the entire NIKE company worldwide] makes me so happy.

Not for what I did for them.

But what they did for themselves.

Now please give me the new iPhone or I’ll ask Baz to fire you.



Down The Rabbit Holes …

So we’ve recently had some interns join the Deutsch planning mob.

They’re smart, passionate and enthusiastic as hell.

Far smarter than I was at their age. Arguably, smarter than I am now.

So I met up with them to see how they were going and they told me how they were getting to grips with things because initially, it was so overwhelming that they found themselves going down a lot of rabbit holes.

I get it, it was super daunting to me when I started too but the one thing that concerned me was their belief that rabbit holes were a negative.

As I pointed out to them, if they don’t go down rabbit holes, then they’re no use to me.

Rabbit holes are an essential part of the planning process.

Not just in terms of exploring possibilities to tackle the problem you have been given … nor to pressure test the strategy you have identified … but to also reveal if there is are more interesting ways to tackle the problem than you may have originally considered or identified.

Rabbit holes are as much about opening possibilities as they are closing them which is why if you don’t embrace them, all you’re doing is screwing yourself – and the client – over.

Sure, focusing on what you think the client will buy may get you quicker approvals and client compliments, but allowing your brain the space and time to wander can help you get to somewhere new … somewhere exciting … somewhere that allows creativity to take you to places no one saw coming … places that will attract rather than chase … and even if you don’t end up somewhere more interesting than where you started, at least you can be sure the strategy you’re recommending has been pushed and prodded, which is why I passionately believe rabbit holes aren’t a waste of time, but a key deliverable of what we do and have to do.



Progress Is Never Easy, But It’s Worth It …

Many years ago, I spoke at a conference in Australia called, Circus.

At the end of my presentation, I made a point that the things I’d talked about weren’t new and weren’t even from Wieden+Kennedy, but views I had held for many years.

I did this because when people from Wieden speak at conferences, audiences tend to think anything said is gold and I wanted to ensure they knew the presentation had come from my mind, not Dan and Dave’s.

I didn’t do this – as you may think – because I’m an egomaniac [OK, I am an egomaniac, but on this occasion, this wasn’t the motivation] but because my presentation had gone down a storm and I wanted to highlight that 7 years earlier, despite saying pretty much the exact same things that got me a job at Wieden – and had got a rousing applause – no agency in Australia would hire me.

Not one.

I was regarded as idealistic.

Or daft.

But whatever it was, no one was hiring me and in the end, I left Australia.

Now don’t get me wrong, I am not saying Australia is bad – far from it, there’s a whole host of amazingly talented people there – but at the time I was looking for a job, they seemed to only want people who followed their rules not someone who wanted to challenge them.

At the end of my speech, I said to the audience that if there was anyone out there who had thoughts/ideas that had been knocked or mocked, to either find someone who will listen to them or try it on their own.

Now I know not every idea is a good idea … but I get very frustrated when something that someone has obviously put a huge amount of objective thought into, is immediately met with distain, for no other reason than people don’t actually like new as much as they claim.

Especially in adland.

The reason I say this is that I recently came across a clip I wrote about years ago.

It’s about a scientist who – after 30 years – was finally proved right.

Of course science and advertising is about as different as Birkenstocks and fashion, but the point is he persisted because he believed. Not because he was a fool. Not because he was blind to the facts. But because he saw something others didn’t and just kept looking to find ways to prove his theory.

Fortunately, he was backed in his belief by an amazing University, but you can tell by the look on his wife’s face when she realises her husbands 30 years of work was not in vain, that proving this was more important than just having people support your theory.

Watch it and remember we’re all just winging it until we’re not.



The Value Of Being Lateral, Rather Than Literal …

Yes I’m back.

If anything will help you be excited about the oncoming weekend, it will be that.

So the picture above is from a presentation I give to planners.

The reason for it is because I find it fascinating when ad folk try to be like their client.

Exactly like their client.

The way they speak. The way they dress. The way they think.

Of course, I understand the importance of knowing your client, their business and their challenges, but the problem with mirroring your client is that you end up looking at the World in the same way as them … and as much as some people may think that’s a good thing, it’s not.

You see when you focus on being like an insider, you ignore the benefits of thinking like an [informed] outsider. You know, the perspective the client actually hired you for in the first place.

As one of my old senior Nike clients once said to me …

“Senior management need and want to be challenged because that’s how we keep things moving forward. If you’re not doing that, then you’re not doing anything for us”.

Now I appreciate not every client thinks this way, but this shift to client mirroring is – in my opinion – another thing that has undermined our industry.

I swear the reason for it is an attempt to be taken seriously as a client partner when the easiest way to achieve that is to do work that shows we are a serious client partner.

Do the people who say, “we’ve lost our seat at the boardroom table” seriously think this approach will change that?

Maybe … but then they will be wrong because there’s only 3 things that will do that.

1. Talk about the things that are important to the client rather than important to us.

2. Know their audience/culture better than they know their audience/culture.

3. Solve their business challenges in creatively imaginative, distinctive, culturally resonant and sustainable ways.

Oh, and there’s a 4th point … prove it.

Not just in the short-term, but in the long … where client can see the economic value of investing in their brand voice. Not just through ‘brand campaigns’, but in how they approach everything they do.

Now I know some of you may think this whole post is my attempt to justify wearing shit t-shirts and birkenstocks to client meetings for the last 25+ years – and maybe it is – but if we are to get back to where we belong, I passionately believe it’s not going to happen by behaving more like clients, but by getting back to the things they need and no one else can do.