The Musings Of An Opinionated Sod [Help Me Grow!]


When Meetings End Up Feeling Like This …

We have all had bad pitch meetings.

When things don’t just go wrong, but go terribly.

Politics.

Bad attitudes.

Going on too long.

Terrible work.

Great work they think is terrible.

Stand-up rows.

Professional fails.

Arrogance and abuse.

Lack of response.

Stupidity.

But the next time it happens – however angry, sad, pissed off it may makes you feel – look at this video and remember, it could have been so much worse. It could be Kylie bad.

You’re welcome.

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We Are All The Same Even If We Are Different …

I have written a lot about how we are bringing up Otis.

What we want for him, what we want him to value.

I have also written about the education we want for him.

A none-religious, state school that celebrates creativity as much as the more traditional academic pursuits.

Sadly I know there are many people out there who think we are mad for the choices we make, but as I have also written, my advice to them is to look after their own kids upbringing and leave ours to us.

That said, following these ideals is not easy.

Apart from the simple issue of access, the reality is most schools and kids companies focus on structure, stereotypes and grades because that is what most parents – and Governments – seem to value most of all, so for us to go outside of that takes effort and commitment.

None of this means we don’t want Otis to have a quality education – of course we do – it’s just that when it comes to what we think ‘education’ means, we see it going beyond the importance of reading, writing and maths.

We want his school to help him develop a love of learning.

Give him the ability to practice critical thinking.

An openness and comfort to express himself openly and creatively.

But there’s something more – something we feel very strongly about – which in part is one of the reasons we’re against religious and private schools.

You see we want him to learn that stereotypes limit, control and create prejudice.

That just because you’re a different gender or come from a different heritage or have a different sexual preference doesn’t mean you can’t aspire to – or achieve the same level as – anyone else.

And while it’s a small thing in the big scheme of things, it is the reason why I love that Otis’ school had a black Santa visit them last Christmas.

Of course Otis didn’t care, comment or even probably notice … but for the other little kids who come from different backgrounds, they saw a face that could give them comfort, confidence and courage about who they are, where they come from and what they can achieve and who wouldn’t want a school that teaches kids – all kids – that.

Education is so much more than just grades and while this is not all of the schools responsibility, it is part of their responsibility.



Majority Cruelty …

Given we’re are in throws of Christmas parties, I think this post is possibly very relevant.

A few weeks ago, I was at Liverpool Street Station when I saw this woman …

People were sniggering at her and I could tell she was getting upset so I went to her and said …

“Excuse me, I just want to say you look fantastic”.

Fortunately for me she didn’t call the police for breaking the cardinal London commuter rule of ‘DON’T TALK TO STRANGERS’, instead she said thank you and then explained she felt a bit silly dressed up for a Halloween party among all these business people.

I told her to ignore them because they were all dressed as depressing sheep to which she turned around, looked at a bunch of the people who had been looking at her and said – very loudly – “fucking sheep”.

While this may be one of the proudest moments of my life, it quickly turned into feeling slightly unnerved given I then got on the same train as the people she insulted whereas she went somewhere else.

But the thing is the way people were looking and acting towards her was horrific.

These weren’t drunken, young idiots, they were sober, middle and elderly business people … and yet they ganged up on her for their own amusement because she was dressed differently to them.

For someone to do that – even if they’re going to a party – is a big deal.

It is an act that makes them very vulnerable … they’re literally letting their day-to-day guard down and exposing themselves to the mercy of the mainstream so the last thing they need are a bunch of the majority showing no respect – or worse – downright distain at them.

We talk about wanting to encourage creativity and openness in the World, but we suck at it.

Whether it’s being part of at a creative review or watching someone dressed for Halloween … we need to start by accepting what they’re bringing to the table is very personal and showing it to others for their judgement makes them very vulnerable so whether we like what they’ve done or not, we should never just dismiss it just because it doesn’t suit our tastes.

Openness means being open to possibilities, not negatively judging with a smile on your face … so I hope Ms Colourfuljoyness went on to have an amazing night and may she wear whatever the fuck she likes going forwards.



The Art Of Listening …
November 22, 2018, 6:15 am
Filed under: A Bit Of Inspiration, Attitude & Aptitude, Comment, Relationships, Standards

I’ve written about this subject a lot, but I am still amazed how few people know how to listen.

The amount of times I’ve witnessed a conversation where the flow branches off over and over again … not because that’s where the topic is heading, but because people are moving it in different directions to satisfy their ego rather than to contribute to the conversation in a meaningful way.

The great irony is the closer you listen, the more it gives you.

Not just in terms of what you learn, but on being able to see where real opportunity is presenting itself.

The more you listen the more you gain, but it does require you really focus.

Listening is not hearing, it’s paying attention, being present even if you’re staying quiet.

I admit I wasn’t always the best at it, but the difference it made to me personally and professionally when this was pointed out to me was very strong … which is why one of the best bits of advice is don’t listen to reply, listen to understand.



Apple Lets Out Your Creative Side.

So before I left LA, I bought a new iPad.

Please note the words, “I bought”.

Yes, Bazza, Rodi and David were all too tight to give me one.

Pricks.

Anyway … one thing I found interesting about shopping at Apple in LA was that the people who worked were quite different to those I found in other markets like Shanghai or Singapore.

Sure, they were as knowledgable and – generally – as polite and [semi] helpful as their continental cousins, but they were all a bit Stepford Wives … that is if Stepford Wives looked like LA Hipsters rather than Virginia housewives.

But there was an exception, this guy.

Yes, that really is a genuine Apple staff member.

Now maybe he’s wearing pajama trousers and a cycle helmet because he woke up late for work and had to rush on his fixie [it’s almost certain he has a fixie] to get to Manhattan Beach on time.

Or maybe he’s fell off his bike a week ago, bumped his head and was rushed to hospital so now he is better prepared for either a bike accident or being put in a hospital bed.

But whatever the reason, I have to say he was a breath of fresh air to the kale-consuming Mr and Ms Perfect’s in the store and I was kinda disappointed he didn’t serve me.

Or I was until I saw he was wearing a ‘please notice me’ red iWatch strap, had tattoos and walked around the store like he was Mick Jagger on stage and then realised he wasn’t a victim of circumstance, but one of those people you meet all the time in LA … a ‘slash’ person.

Waitress/Model.

Barman/Actor.

Apple Retail Store Representative/Rockstar.



Resist The Pressure To Reduce Yourself To Others Standards …

Many years ago, I wrote a training guide called, How to ask questions without being a bitch.

It happened because a junior account service colleague at Wieden didn’t know how to get clients to acknowledge her and the questions she had.

This was not because she wasn’t good, but because of gender stereotypes.

Well recently, I had a similar experience, except this time it was a brilliant strategist that a mutual friend of ours had introduced me to.

In my time in LA, I’ve met a whole host of strategists and – as I wrote a while back – many have left me feeling indifferent.

But not this person.

She was more than one of the good ones, she was one of the best.

Sharp as hell.

Unique – yet well thought out – perspectives.

A genuine love of being creative in interesting ways.

Anyway, as we were talking, I said I’d be really interested in hearing – or reading – her perspective on the future of storytelling. For some reason, she said yes and a few weeks I received a great paper with a great perspective.

Except there was one thing I didn’t like.

“The surprising part of this was the fact that my mentor, a white man, erudite and well-known in his profession, cared about my opinion. To give you some background – I’m in my 30s, a mixed bag of races, city kid, raised by a single mom type through and through. I’m a decade into my career and this was the first time I was asked to share my perspective by someone that, for all intents and purposes, matters.”

I hate it.

I hate that this was the first time she felt she was asked for her opinion.

I hate it for the shit she has obviously had to put up with in her life.

I hate the baggage that has weighed her down.

I hate the low expectations she had been forced to endure.

I hate the bosses she’s had that have told her to follow orders rather than encourage her to find her own voice.

And while she finished her paper with a resolve to not let this shit quieten her ever again, I’m still angry that a great talent has had to put up with shit designed to keep her down rather than lift her up, which is why I ask her – and any other planner who relates to this situation – to embrace my paraphrasing of the advice comedian Michelle Wolf received when she was about to take the stage at the White House Correspondence’s dinner, at the top of this page.

Burn it all down.



Brexit Airways …

So a few weeks ago, I was in Amsterdam and about to fly to London.

I was quite excited because apart from going ‘home’ for the first time in well over a year – even if it was just for 18 hours – I was going to fly into London City airport for the first time and I was interested to see it.

OK, that’s not why I had chosen to pay the higher fair – I had to be in the city at a specific time – and so that airport made things super convenient for me.

About 30 minutes before we were going to board, a member of British Airways came up to me and asked …

“Mr Campbell, would you be interested in catching a later flight that lands at Heathrow. We will provide you with a €25 voucher if you do.”

Now for those of you who don’t know, Heathrow Airport is not in the middle of London and while it is obviously well served with transport links, it’s a much longer journey and probably costs more than the €25 they were offering.

Because of this, I asked …

“Does anyone ever accept that offer?”

The representative looked at me rather sarcastically and said …

“Yes, lots of people actually”.

Now maybe I was a bit jet-lagged.

Or maybe I just didn’t choose the right words.

But I found myself replying with …

“That must explain why you’re no longer the World’s favourite airline”.

OK, that was a majorly dick move, but I still can’t work out how an airline thinks it’s OK to offer an alternative flight that goes to a completely different airport and a voucher that doesn’t come close to covering the higher price I’d paid for my ticket [so I could fly to that specific airport], let alone the probable cost of getting into the city from this new destination.

I get things change and alternative plans have to be made, but brands need to remember that the best way to deal with screwing up is to offer a genuine level of compensation, not something that literally rubs salt into the wounds.

Have they learnt nothing from their war with Virgin?